Refund policy
1. Return Window
We accept returns within 14 days of the delivery date. Items must be returned in original, unworn, unwashed condition with all tags attached.
2. Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging where applicable.
3. How to Start a Return
To initiate a return, please contact us at:
- Email: Support@GodsChildWear.com
- Call: +1 (877) 863-0596
Please include your name, order number, and reason for the return. We will respond within 1–2 business days with return instructions.
4. Damaged or Wrong Items
If you received a damaged or incorrect item, please contact us immediately at Support@GodsChildWear.com or call +1 (877) 863-0596 with your order number and a photo of the item. We will resolve the issue promptly at no cost to you.
5. Non-Returnable Items
The following items are not eligible for return:
- Items returned after 14 days of delivery
- Items that are worn, washed, or altered
- Final sale or clearance items
- Gift cards
6. Exchanges
We offer exchanges for a different size or color of the same item, subject to availability. To request an exchange, contact us at Support@GodsChildWear.com or call +1 (877) 863-0596 with your order number and exchange request.
7. Refund Timing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card company may require additional time to post the refund.
8. Contact Information
For any questions about your return or refund, please reach out to us:
- Email: Support@GodsChildWear.com
- Call: +1 (877) 863-0596
- Website: GodsChildWear.com